Manage physical and digital loyalty cards, points, coupons, and surveys in an integrated way, from individual stores to retail chains.
Data in order
PERSONAL DETAILS AND CONTACT INFORMATION
Keep your data, contacts, and billing information in a single profile, always up to date and GDPR compliant.
Targeted offers
PROMOTIONS AND CAMPAIGNS
Set different promotions for stores, periods, or groups of people, without complicating checkout.
Customer feedback
SURVEYS AND QUESTIONNAIRES
Invite people to tell you how they feel, even with small rewards, and use their responses to improve your store and service.
Digital coupons
VOUCHERS AND CODES
Create coupons linked to the next visit, either personal or for groups, to be used at the cash register or online.
Points collection
POINT PROGRAMS
Define accumulation and reward rules and immediately see how many points each customer has, without manual calculations.
Customized loyalty programs
You decide the rules.
With the Fidelity App, you set points, rewards, and conditions based on brands, stores, or groups of people. You don't have to adapt to a standard model: the program adapts to the way you work.
Omnichannel experience
Stores and online, together.
People register in just a few steps, receive their virtual card, and use it wherever they want: in stores, online, at kiosks, and on the brand's digital channels.
Integration with what you have
Same card everywhere.
With Fidelity App, you can use the same card at the cash register, in the app, and on the web, connecting it to existing store systems and other StockStore Cloud solutions. Reduce manual steps and keep data and transactions aligned.
Targeted campaigns
Effective messages and coupons.
With the Fidelity App, you can set up campaigns based on events, frequency, or periods of inactivity, and send messages and coupons when they make the most sense. Over time, you can see which initiatives really bring people back.
When you need it
4 situations where it makes a difference.
Do you still have cards and stamps?
Want to switch from cards and stamps to digital cards and points, without complicating the work at the cash register?
You don't really know who buys from you
Do you want to link purchases, points, coupons, and surveys to better understand who buys what and how often?
Do you have multiple brands or multiple store names?
Do you manage multiple brands or formats and need a single system for cards, points, and personal data?
Promotions that don't work
You want to use coupons and benefits linked to the next visit to increase returns and average receipt value.
