Manage physical and digital loyalty cards, points, coupons and surveys in an integrated way, from a single store to an entire retail chain.
Organized data
CUSTOMER PROFILE AND CONTACTS
Keep data, contacts and billing in one profile, always up-to-date and GDPR-compliant.
Targeted offers
PROMOTIONS AND CAMPAIGNS
Set up different promotions for stores, time periods, or customer groups, without complicating checkout.
Customer feedback
SURVEYS AND QUESTIONNAIRES
Invite people to share their experience, even with small rewards, and use their feedback to improve your store and service.
Digital coupons
VOUCHERS AND CODES
Create coupons for the next visit, either personal or for groups, to be used at checkout or online.
Points Collection
POINTS PROGRAMMES
Define accumulation rules and rewards and see immediately how many points each customer has, without manual calculations.
Tailor-made loyalty programmes
You set the rules.
With Fidelity App, you set points, rewards, and conditions based on brands, stores, or customer groups. You’re not limited to a standard model, the program follows the way you work.
Omnichannel experience
In-store and online, together.
People can register in a few steps, receive a virtual card, and use it wherever they want: in-store, online, on kiosks, and across the brand’s digital channels
Works with your existing systems
Same card everywhere.
With Fidelity App, you use the same card at checkout, on the app and online, connecting it to your existing store systems and other StockStore Cloud solutions. Reduce manual steps and keep data and transactions aligned.
Targeted campaigns
Effective messages and coupons.
With Fidelity App, you can create campaigns based on events, visit frequency, or inactivity periods, sending messages and coupons at the optimal time. Over time, you’ll see which initiatives actually bring customers back.
When you need it
4 situations where it makes a difference.
Loyalty cards and stamps still in use
Switch from cards and stamps to digital cards and points, without complicating checkout.
You don’t know your customers
Link purchases, points, coupons and surveys to gain a clearer picture of who buys what and how often.
You have multiple brands or chains
Manage multiple brands or formats and need a single system for cards, points and customer profiles.
Promotions that don't work
Use coupons and next-visit rewards to drive repeat visits and higher spend.
Do you have any questions?
Request ademo.
